In order to comply with national ticketing standards, FAIRTIQ has to personalise the ticket. FAIRTIQ only requires the personal data which is needed for that purpose. All personal data is safely and securely stored by FAIRTIQ. For the continuous development and upgrading of our product, we solely use anonymised data.
As much as necessary, but as little as possible. Data is needed for route determination, check-out notifications and billing purposes.
As long as necessary, but as short as possible. We store data to prevent misuse and in the event of a complaint.
The continuous improvement of the user experience and the product rely exclusively on anonymised data.
Our support team is at your disposal to answer any questions, offer advice and provide further information.