Our commitment to FAIRTIQ users
At FAIRTIQ we do our best to always be fair, transparent and work in collaboration with the app’s users regarding their data. It goes without saying that we always comply with EU data protection guidelines.
Why data?

In order to comply with national ticketing standards, FAIRTIQ has to personalise the ticket. FAIRTIQ only requires the personal data which is needed for that purpose. All personal data is safely and securely stored by FAIRTIQ. For the continuous development and upgrading of our product, we solely use anonymised data.

This is recorded

As much as necessary, but as little as possible. Data is needed for route determination, check-out notifications and billing purposes.

This is stored

As long as necessary, but as short as possible. We store data to prevent misuse and in the event of a complaint.

This is used

The continuous improvement of the user experience and the product rely exclusively on anonymised data.

Would you like to know more?

Our support team is at your disposal to answer any questions, offer advice and provide further information.

Contact us
Public transport companies
More and more public transport companies and authorities trust FAIRTIQ to improve your journey.
International award-winning app