CGN, the Lake Geneva navigation company, has responded to changes in travel behaviour due to the pandemic. With help from FAIRTIQ, it has introduced fare capping. This move is already paying dividends by attracting new customers.
How can we encourage riders to return to public transport and attract new customers? Discover how public transport authorities and operators around Europe are addressing this challenge in 2022.
Has the coronavirus crisis changed public transport usage patterns… or has the pandemic simply reinforced existing megatrends? In this white paper, we provide public transport operators with an overview of how the coronavirus pandemic is reshaping user needs.