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Your pilot with FTQ Lab

Start your innovation journey by testing & experimenting.

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Customise & launch your own pilot

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Test in an open or closed environment

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Gain insights into customer acceptance

Test pay-as-you-go technology and eFares under real-life conditions

Explore the simplicity of FAIRTIQ's technology and its customer acceptance through straightforward live testing in your region. FAIRTIQ's pilot project app allows you to test the features and functionalities of the FAIRTIQ technology in an open or closed environment, while having full control over the scope of the test - from duration, to features, to number of users involved. Customisable pilot phase options guarantee you a swift and easy testing of the technology in your own region, enabling you to start your innovation journey confidently.

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Explore our other mobile pay-as-you-go solutions

Are you beyond testing and ready for a full roll-out? Discover our FAIRTIQ app, which is already available in multiple regions and nations, or expand your own app with the FAIRTIQ SDK, which has already been launched in three European countries.  

Get inspiration from successful pilot projects

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SWIPE + RIDE Pilot Project in Munich

Munich's public transport network, Münchner Verkehrs- und Tarifverbund (MVV), launched the SWIPE + RIDE pilot project to test FAIRTIQ's "digital pay-as-you-go " technology and a simplified fare structure. The system introduced fares calculated based on air miles, allowing users to travel without having to worry about traditional fare zones.

The project was a great success: more than 1,000 users registered in the first 24 hours, growing to more than 3,000 by the third day. The upper limit was 10,000 participants, and the initiative quickly gathered valuable data on the behavior of casual users and their interest in more flexible and digital transportation solutions.

This project shows that simplifying fares and making them transparent, based on distance, can attract new users and make public transportation more competitive with private transportation. Operators can draw inspiration from this example, especially in areas with complex fare zones or where occasional users are underserved.

Pilot Project in Northern Denmark

In Denmark, Rejsekort&Rejseplan A/S has partnered with FAIRTIQ to launch a pilot project with the goal of replacing the current tap-in/tap-out card system with a fully digital "digital pay-as-you-go" solution. The project, carried out in the north of the country, involved more than 4,000 people and recorded more than 1,000 trips per day via a simple swipe on the app.

Due to the success of the initiative, a national tender was held to introduce a new "digital pay-as-you-go" ticketing app, which was won by FAIRTIQ in late 2023. Thus, in September 2024, the new "Rejsekort app" was launched nationwide, which will gradually replace the tap-in/tap-out system in the coming years.

This pilot project demonstrates the importance of testing new technologies to gather valuable data that will be useful in refining and disseminating the solution nationwide. Companies can find useful insights from this Danish example to modernize their ticketing systems, demonstrating how a phased, data-driven approach can lead to a transition to digital solutions, improving the user experience and overcoming legacy systems.

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Pilot projects with FTQ Lab

How does it work?

Smart app functions that fulfil the needs of our users and partners

Smart Stop

Automatic termination of the journey and reduction of customer inquiries

Smart Stop automatically ends your passengers' journey after they have left public transport and moved away from it. An advanced algorithm analyses travel behaviour based on various criteria and automatically checks passengers out if they are no longer travelling by public transport and have forgotten to end their journey in the app. Compliance with various criteria ensures that the journey is not terminated by mistake, allowing passengers to travel worry-free.

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companion Mode

Tickets for fellow travellers, dogs and bikes with one swipe

Thanks to FAIRTIQ's "Companion Mode", users can purchase additional tickets for their fellow travellers, dogs and bicycles with a swipe in the app. The possible number of additional tickets depends entirely on the partner. This feature, which is in high demand from users, offers you a flexible solution to improve the passenger experience in your region and inspire your users.

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