Bern, 04 September 2024. The Danish public transportation system has reached a significant milestone with the nationwide launch of the new Rejsekort app, developed by FAIRTIQ in collaboration with Rejsekort & Rejseplan A/S. Starting today, public transport users aged 18 and above in Denmark can easily travel on trains, buses, trams, and the metro with just one swipe on their smartphones. Powered by FAIRTIQ’s advanced mobile pay-as-you-go (MPAYG) technology, the app automatically detects transfers and ensures a seamless travel experience. The Rejsekort app is now available for download in both the App Store and Google Play Store.
User-Centric Development and Gradual Roll-out
In December 2023, FAIRTIQ was chosen by Rejsekort & Rejseplan A/S to develop a digital ticketing solution that meets Danish travellers' needs. Surveys revealed that one of the major drawbacks of the existing chip-based “Rejsekort” was the physical check-in and check-out process. In response, FAIRTIQ introduced “Rejsekort as an app”, a mobile check-in/be-out system, in just six months.
“We’re witnessing a transformative moment in Denmark’s public transport history,” said Jens Willars, CCO of Rejsekort & Rejseplan A/S. “For the first time, all travellers have access to a fully digital ticketing solution, making the use of all public transport forms easier than ever before. We are proud to meet our customers’ needs and make public transportation more accessible.”
The initial version of the Rejsekort app was released in April 2024 as part of a controlled roll-out, limited to 2,000 users—a cap reached in just 40 minutes. Early adopters used the app for their daily commutes, allowing FAIRTIQ and Rejsekort & Rejseplan A/S to monitor the system’s performance under real-world conditions. Their feedback was instrumental in further refining the app. Danish Minister of Transport Thomas Danielsen was among the first users and shared his enthusiasm on social media. As of today, the Rejsekort app is available to all eligible travellers in Denmark aged 18 and above, with special tariffs for adults, seniors, young adults and a special discount (mængderabat) in Jutland .
FAIRTIQ founder and Co-CEO Gian-Mattia Schucan expressed his excitement about the response: “We are thrilled that our innovative solution has been so well received by Danish public transport users. The short implementation period of just six months presented some challenges, but the strong collaboration with our partner Rejsekort & Rejseplan A/S enabled the FAIRTIQ team to overcome them successfully.”
Looking Ahead: Transitioning to a Fully Digital Rejsekort
Currently, Rejsekort is available both as a digital app and in its traditional chip card form. In 2023, the chip-based Rejsekort processed over 176 million journeys across Denmark’s buses, trains, metro, and trams. However, there is a long-term plan to gradually replace the chip card with the newly launched digital Rejsekort. While this transition will unfold over the coming years, Rejsekort remains committed to offering an alternative solution for those who prefer or require it.
For more information about the digital Rejsekort, please visit www.rejsekort.dk.
Travelling with FAIRTIQ
Before boarding a train, tram or bus, passengers start their journey with one swipe in the FAIRTIQ app. This means they have a valid ticket for the entire public transport network in the corresponding region. When they arrive at their destination, they swipe again to end the cost calculation. The app uses location services to register the route travelled and calculates the correct fare.
About FAIRTIQ
FAIRTIQ is a Swiss company with the mission to make it as easy as possible to travel by public transport. The ticketing app and technology, developed and operated by FAIRTIQ and accredited based on strict quality criteria, can already be used across the entire public transport system in Switzerland and Liechtenstein, as well as in parts of Germany, Austria, France and Czechia. The technology has now been launched nationwide in Denmark.
Over 130 employees are involved in the operation and ongoing development of the product. FAIRTIQ was founded by Gian-Mattia Schucan in 2016 and is a private limited company with headquarters in Bern. With over 180 million journeys in total, FAIRTIQ is the world’s most successful MPAYG ticketing solution available for iPhone and Android. FAIRTIQ’s partners include public transport companies and associations in Switzerland, Germany, Austria, Liechtenstein, France and Czechia. Swiss Federal Railways (SBB) and Austrian Federal Railways (ÖBB) use the technology operated by FAIRTIQ in their own app.
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